Repackaging guidelines
●
If possible, print a self-test page (see
Printing a configuration page
) before you turn off the
unit, and send the self-test report with the unit.
●
Remove and retain the print cartridge.
CAUTION
Toner left in the printer during shipping can damage the product.
●
Include the completed copy of the service information form below. Note on the form which
items were returned.
●
Use the original shipping container and packaging materials, if possible.
●
Include samples that illustrate the problems you are having, if applicable.
248 Appendix C Service and support
EN
●
Include five sheets of the paper or other media that are causing trouble in printing, scanning,
faxing, or copying.