Is a voice messaging service interfering with the product
answering calls?
Do one of the following:
●
Discontinue the messaging service.
●
Get a phone line dedicated to fax calls.
●
Set the product to answer in manual mode. In manual mode, you must start the fax receive
process yourself.
●
Leave the product set to automatic mode and lower the rings-to-answer for the product to a
number less than the rings-to-answer for the voice mail (see
Changing rings-to-answer
). The
product will answer all incoming calls.