Troubleshooting overview
The questions below will help you troubleshoot your print server quickly. Just answer each
question in turn. Please answer the questions below in the order listed.
1
Is your printer
ON and READY
?
• If Yes, continue with the next question.
2
Is your print server’s
USB OK? (USB light ON solid green?)
• If Yes, continue with the next question.
3
Is your print server’s
Power/Status OK? (Power/Status light ON solid green?)
• If Yes, continue with the next question.
4
Is the
10/100 link OK? (10 light or 100 light ON solid green?)
• If Yes, continue with the next question.
5
Can you print a Jetdirect configuration page?