Critical error messages
The current copying or scanning job stops and one of the following messages is displayed on the
product’s control panel:
●
50 Fuser Error
●
51 Laser Error
●
52 Scanner Error
●
57 Fan Error
●
79 Service Error
●
CCD Scanner Error
●
Scanner Bulb Failure
If your product displays one of these message, the product is experiencing a critical device error.
Unplug the printer for five minutes, and then plug it back in. If the error persists, contact HP
customer service at the number provided on the support flyer included with the product, or visit
http://www.hp.com.
166 12 Troubleshooting printing problems
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