Are you using an answering machine?
An answering machine should be connected directly to the port located
inside the left side panel of the product that is labeled with the telephone
icon or should be shared on the same phone line extension.
ENXC
General fax problems 31
Engli
s
h
Set the product’s rings-to-answer for one ring more than the number of
rings for which the answering machine is set. See
“Setting
rings-to-answer” on page 12
for more information.
Note
If an answering machine is connected on the same phone line but on a
different jack, it may interfere with the product’s ability to receive faxes.