To obtain hardware service
If your hardware should fail during the warranty period, HP offers the following support options:
HP repair services. You can return the product to an HP repair center, depending on your
Express Exchange. In some places, HP provides a reconditioned permanent replacement
product to you on the next working day.
HP authorized service provider. You can return the unit to a local authorized service dealer.
Express pick-up and delivery. HP will arrange to pick up the product, repair it, and return it
to you within 5 to 10 days, depending on your location.