HP LaserJet 3300 Multifunction Printer series
HP LaserJet 3300 Multifunction Printer series -
Sending faxes
Getting to know your product
Getting started
Changing your product’s general default settings
Printing
Copying
Scanning
Faxing
Networking
Cleaning and maintenance
Media
HP parts and accessories
Troubleshooting printing problems
Troubleshooting copy problems
Troubleshooting scanning problems
Troubleshooting faxing problems
Troubleshooting network problems
Glossary
Appendix A Specifications and regulatory information
Appendix B Warranties and licensing
Appendix C Service and support
Index
HP LaserJet 3300 Multifunction Printer series
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Faxing
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Sending faxes
HP LaserJet 3300 Multifunction Printer series -
Sending faxes
Sending faxes
HP LaserJet 3300 Multifunction Printer series > Sending faxes
Getting to know your product
Identifying your product
HP LaserJet 3300mfp
HP LaserJet 3300se mfp
HP LaserJet 3310mfp
HP LaserJet 3320mfp
HP LaserJet 3320n mfp
HP LaserJet 3330mfp
Identifying your product’s hardware components
HP LaserJet 3300 series hardware components
Identifying your product’s control panel components
Fax controls
Alphanumeric buttons
Menu and cancel controls
Copy, scan, and start controls
Identifying HPJetdirect 310x print server components
Identifying your product’s software components
Getting started
Finding a location for your product
Connecting a printer cable to your product
Installing a print cartridge
Installing and loading the media input trays
Installing the ADF input tray
Connecting the power cord
Loading originals to copy or scan
To load originals onto the flatbed scanner
To load originals into the ADF input tray
Verifying your work
To self-test the printer
To self-test the copier using the ADF input tray
To self-test the copier using the flatbed scanner
To print a control panel menu map
Changing your product’s general default settings
HPLaserJet 3300 series product settings
Printing a configuration page
To print a configuration page
Printing a control panel menu map
To print a control panel menu map
Restoring the factory default settings
To restore the factory default settings
Changing the display panel language
To change the display panel language
Changing the default paper size
To change the default paper size
Using the product’s volume controls
To change the alarm volume
To change the volume for the fax product
To change the ring volume of the fax product
To change the control panel key press volume
Changing settings from your computer
To change default settings across all applications (Windows)
To change default settings across all applications (Macintosh)
To temporarily change settings from a software application (Windows)
To temporarily change settings from a software application (Macintosh)
Printing
Printing with manual feed
To print using manual feed
Stopping or canceling a print job
Printer drivers
Understanding print quality settings
To temporarily change print quality settings
To change print quality settings for all future jobs
To enable EconoMode (save toner)
Optimizing print quality for media types
To access the optimizing feature
Printing envelopes
To print one envelope
To print multiple envelopes
Printing transparencies and labels
To print transparencies or labels
Printing letterhead or preprinted forms
To print letterhead or preprinted forms
Printing custom-sized media or card stock
To print custom-sized media or card stock
Printing on both sides of the media (manual duplexing)
To duplex manually on lightweight media
To duplex manually on heavy media or card stock (straight-through output path)
Printing multiple pages on a single sheet of media
To print multiple pages on a single sheet (Windows)
To print multiple pages on a single sheet (Macintosh)
Printing booklets
To print booklets
Printing watermarks
To access the watermark feature
Copying
Starting a copy job
Canceling a copy job
Adjusting copy quality for the current job
To adjust the copy quality for the current job
Adjusting the default copy quality
To adjust the copy quality
Adjusting the lighter/darker (contrast) setting for the current job
To adjust the lighter/darker setting for the current job
Adjusting the default lighter/darker (contrast) setting
To adjust the default lighter/darker setting
Reducing or enlarging copies for the current job
To reduce or enlarge copies for the current job
Adjusting the default copy size
To change the default copy size
Changing the copy collation setting
To change the copy collation setting for the current job
To change the default copy collation setting
Changing the number of copies
To change the number of copies for the current job
To change the default number of copies
Using HP LaserJet Copier software
To access HP LaserJet Copier (Windows or Macintosh)
Using HP LaserJet Copy Plus software
To access HP LaserJet Copy Plus (Windows)
To access HPLaserJet Copy Plus (Macintosh)
Copying photos, two-sided originals, or books
To copy or scan a photo
To copy a multiple page stack of 2-sided originals
To copy a book
Scanning
Understanding scanning methods
Scanning from the product’s control panel
To scan from the product’s control panel using the start scan button
To use the scan to button via USB or parallel connection
To use the scan to button via network connection
To reprogram the scan to button destinations
To reprogram the start scan button
Canceling a scan job
Scanning with the product software
To scan using HP LaserJet Director (Windows)
To scan using HP LaserJet Director (Macintosh)
To use page-by-page scanning (Windows)
To use page-by-page scanning (Macintosh)
Scanning with TWAIN-compliant software
To use flatbed scanner preview scan
Archiving scanned text or images
To archive a scanned image
To use the archive feature (Macintosh)
Scanning with OCR
To edit scanned text (Windows and Macintosh)
To change the OCR word processing application
To use HP LaserJet Director’s OCR feature
Enhancing images with HP LaserJet Document Manager or HPPhoto Center
To access image enhancement features (Windows)
Adding annotations to HP documents
To access HP LaserJet Document Manager’s annotation features
To change the annotation settings
Adding annotations to scanned image files
Sending scanned items as e-mail attachments
To scan to e-mail (Windows)
To scan to e-mail (Macintosh)
To e-mail scanned files in an alternative mode
Scanner resolution and color
Resolution and color guidelines
Color
Faxing
Setting the information in the fax header
To set the fax header
Setting the answer mode
To set the answer mode
Loading originals to fax
To load fax documents into the ADF input tray
Sending faxes
To send a fax to one recipient
To send a fax to multiple recipients
To send a fax using a group-dial code
To send a fax to an ad hoc group
Canceling a fax job
To cancel the current fax job
To cancel a fax job using fax job status
Using manual dial
To use manual dial
Deleting faxes from memory
To delete faxes from memory
Redialing manually
To redial manually
Sending a fax at a future time
To send a fax at a future time
Receiving faxes
To receive faxes when you hear fax tones
To reprint a fax
To block or unblock fax numbers
Receiving faxes to your computer
To turn the receive to PC setting off from the control panel
About speed-dial codes, one-touch keys, and group-dial codes
To program speed-dial codes and one-touch keys
To delete speed-dial codes and one-touch keys
To quickly program speed-dial codes or one-touch keys
To program a one-touch key for alternate long distance
Managing group-dial codes
To program group-dial codes
To delete group-dial codes
To delete an individual from a group-dial code
Deleting all phone book entries
To delete all phone book entries
Using dialing characters
Dialing character table
To insert a pause or wait
Inserting a dial prefix
To set the dial prefix
Using fax forwarding
To use fax forwarding
Using fax polling
To poll (request a fax from) another fax machine
Enabling an extension phone
To enable an extension phone
Sending a fax by dialing from a telephone
To send a fax by dialing from a telephone
Changing the HPLaserJet 3330 product’s volume settings
To change the fax sounds (line monitor) volume
To change the ring volume
Changing the default resolution
To change the default resolution
Changing the default contrast
To change the default contrast
Changing the detect dial tone setting
To change detect dial tone
Changing how the product answers incoming faxes
To set the answer mode to automatic or manual
Changing rings-to-answer
To set the number of rings-to-answer
Changing answer ring patterns
What is ring pattern service?
How do I get the service?
How will I know if it is working?
To change answer ring patterns
Changing the silence-detect mode
To change the silence detect mode
Changing autoreduction settings for incoming faxes
To change autoreduction for incoming faxes
Enabling stamp received faxes
To enable stamp received faxes
Setting the fax error correction
To change the error correction setting
Selecting tone- or pulse-dialing mode
To select tone- or pulse-dialing
Changing redial settings
To turn the redial on busy option on or off
To turn the redial on no answer on or off
Using billing codes
To turn billing codes on or off
Changing the V.34 setting
To turn the V.34 setting on or off
Managing fax logs and reports
Printing the fax activity log
To print the fax activity log
Setting the fax activity log to print automatically
To set the fax activity log to print automatically
Printing a fax call report
To print a fax call report
Setting fax call report print times
To set fax call report print times
Including the first page of each fax on the fax call report
To include the first page of each fax on the fax call report
Printing a phone book report
To print a phone book report
Printing the billing codes report
To print the billing codes report
Printing a T.30 protocol trace report
To print a T.30 protocol trace report
To set T.30 protocol trace report print times
Printing the block fax list
To print the block fax list
Printing all fax reports
To print all fax reports
Networking
Understanding the print server’s features and benefits
Using network protocols
Printing protocols
Scanning protocols
Software installation
Network connection requirements
Installing the 310x print server
To connect the product to a network
Installing the network software
Using the embedded web server
Prerequisites
Compatible web browsers
To start the embedded web server
Using HP Web JetAdmin
Using BOOTP
Setting up the BOOTP server
Windows 2000 or NT servers:
UNIX servers:
NetWare BOOTP servers:
Bootptab file entries
Using DHCP
UNIX servers:
Windows NT 4.0 servers:
Windows NT Procedure
Windows 2000 servers:
Windows 2000 Procedure
Configuring the print server for DHCP configuration
Changing the BOOTP/DHCP configuration method
Returning to factory defaults
Moving to another network
Printing a print server configuration page
To print a Jetdirect configuration page
For more information
Cleaning and maintenance
Cleaning the outside of the product
To clean the exterior
To clean the glass
To clean the lid backing
Cleaning the print cartridge area
To clean the print cartridge area
Cleaning the printer media path
To clean the printer media path
Cleaning the pickup roller
To clean the pickup roller
Changing the pickup roller
To change the pickup roller
Changing the printer separation pad
To change the printer separation pad
Installing a new ADF
To install a new or replacement ADF
Changing an ADF pickup roller assembly
Removing and replacing the control panel bezel
Media
Product media specifications
Supported media sizes (printer)
Guidelines for using media
Paper
Common media problems table
Labels
Transparencies
Envelopes
Envelope construction
Envelopes with double-side seams
Envelopes with adhesive strips or flaps
Envelope storage
Card stock and heavy media
Card stock construction
Card stock guidelines
Selecting media for the ADF
ADF specifications
HP parts and accessories
Ordering HPparts and accessories
HP parts and accessories chart
Power modules (network model only)
HPLaserJet print cartridges
HP policy on non-HP print cartridges
To install a print cartridge
Storing print cartridges
Print cartridge life expectancy
Recycling print cartridges
Saving toner
DIMMs (memory or font)
To test a DIMM installation or removal
To install a DIMM
To remove a DIMM
Troubleshooting printing problems
Product will not turn on or print
Is the parallel or USB cable working and connected correctly?
Are other devices running on your computer?
Is the product getting power?
Pages print but are totally blank
Is the sealing tape still in the print cartridge?
Does the file have blank pages?
Is the original loaded correctly?
Pages did not print
Is there a message on your computer screen?
Is media being pulled into the printer correctly?
Are there media jams?
Pages printed, but there was a problem
Is the print quality poor?
Is the printed page different than what appeared onscreen?
Are the printer settings appropriate for the media?
Onscreen error messages
Printer not responding/error writing to LPT1
Cannot access port (in use by another application)
Paper handling problems
Print is skewed (crooked)
Are the media guides adjusted properly?
More than one sheet feeds at one time
Is the media input tray too full?
Is the media wrinkled, folded, or damaged?
Is the printer separation pad worn?
Product does not pull media from the media input tray
Is the product in manual feed mode?
Is the pickup roller dirty or damaged?
Media curls when fed through product
Printed page is different from what appeared onscreen
Is the text garbled, incorrect, or incomplete?
Are graphics or text missing? Are there blank pages?
Is the page format different than on another printer?
Is graphics quality poor?
Clearing media jams
To clear a media jam
To clear other media jams
Tips to avoid media jams
Improving print quality
Light print or fade
Toner specks
Dropouts
Vertical lines
Gray background
Toner smear
Loose toner
Vertical repetitive defects
Misformed characters
Page skew
Curl or wave
Wrinkles or creases
Toner scatter outline
Control panel error messages
Door Open or No Print Cartridge
Printer Tray is Empty, Add Paper
Critical error messages
Alert messages
Warning messages
Troubleshooting copy problems
No copy came out
Is media loaded in the input tray?
Is the original loaded correctly?
Is the wrong device selected?
Copies are blank, or images are missing or faded
Is the sealing tape still in the printer print cartridge?
Is the print cartridge low on toner?
Is the original of poor quality?
Does the original have a colored background?
Improving copy quality
Preventing problems
Clearing ADF media jams
To clear a media jam from the ADF
Typical ADF jam locations
Removing a jammed ADF page
Identifying and correcting copy defects
Vertical white or faded stripes
Blank pages
Too light or dark
Unwanted lines
Black dots or streaks
Unclear text
Reduced size
Troubleshooting scanning problems
Scanned image is of poor quality
Is the original a second generation photo or picture?
Is the image quality better when printed?
Is the image skewed (crooked)?
Does the scanned image have blots, lines, vertical white stripes, or any other defect?
Is the scanner dirty?
Do graphics appear different from the original?
Part of the image did not scan or text is missing
Was the original loaded correctly?
Does the original have a colored background?
Is the original longer than 381 mm (15 inches)?
Is the original too small?
Are you using HP LaserJet Director?
Is the paper size correct?
Did you check for missing text in selected regions?
The text cannot be edited
Was the original loaded correctly?
Are you using the correct word processing application?
Does the original have tightly spaced text?
Is the original of poor quality?
Does the original have a colored background?
The scan takes too long
Is your resolution or color level set too high?
Is your software set to scan in color?
Did you send a print or copy job before you tried to scan?
Is your computer set for bi-directional communication?
Error messages appear on the screen
Unable to activate TWAIN source
The scanner did nothing
Is the original loaded correctly?
Improving scan quality
Preventing problems
Identifying and correcting scan defects
Blank pages
Too light or dark
Unwanted lines
Black dots or streaks
Unclear text
Reduced size
Troubleshooting faxing problems
Fax phone problems
Are you using the phone cord supplied with the product?
Is the fax/phone line connector installed in the correct socket on the product?
Is the fax/phone line connector seated into the socket on the product?
Is the phone wall jack working properly?
Can you hear a dial tone and can you make a phone call?
What type of phone line are you using?
Are you using a phone line splitter?
Are you using a surge protection device?
Are you using a phone company’s voice messaging service?
Are you using an answering machine?
The document stops feeding during faxing
Is the document too large or too small for the ADF?
Are there problems with the fax machine you are sending to?
Are there problems with the phone line?
The product is receiving faxes but not sending them
Is your product on a PBX system?
Is there a poor phone connection?
Outgoing fax calls keep dialing
Faxes you send are not arriving
Is the receiving fax machine off or does it have an error condition?
Is the fax still waiting in memory?
All of the numbers in a long fax number cannot be dialed
Unable to start receiving faxes from an extension phone
Is the extension phone setting disabled?
Is the telephone cord securely connected?
Voice calls are not being received by the phone or answering machine connected to the line
Is the phone cord connected properly?
Are the answer mode and rings-to-answer settings set properly?
Is the answering machine or phone functioning?
Incoming fax calls are not being answered
Is the answer mode set to manual?
Is the rings-to-answer setting set correctly?
Is the answer ring pattern feature turned on?
Is the phone cord connected properly?
Is there a voice message being played by an answering machine?
Are there too many devices connected to the phone line?
Is the phone line working?
Is a voice messaging service interfering with the product answering calls?
Is the product out of paper?
Faxes are transmitting or being received very slowly
Are you sending or receiving a very complex fax?
Does the receiving fax machine have a slow modem speed?
Is the resolution at which the fax was sent or received very high?
Is there a poor phone line connection?
Faxes are not printing or are printing incorrectly
Is there media in the media input tray?
Is the receive to PC option selected?
Faxes are printing on two pages instead of one
Is the autoreduction setting set correctly?
Received faxes are too light or are printing only on half of the page
Did the product run out of toner while printing a fax?
Fax activity logs or call reports are not printing correctly
Are the activity log and call report settings correct?
The volume is too high or low
Do the volume settings need to be adjusted?
Troubleshooting network problems
Troubleshooting overview
ON and READY
Is your printer ON and READY?
USB OK? (USB light ON solid green?)
What is the state of the USB light?
Is the USB light ON solid green?
USB light OFF
Is the USB light now ON solid green?
USB light blinking green
Is the USB light now ON solid green?
USB light blinking amber
Is the USB light now ON solid green?
Power/Status OK? (Power/Status light ON solid green?)
Is the Power/Status light ON solid green?
What is the state of the Power/Status light?
Power/Status light OFF
Power/Status light blinking green
Is the Power/Status light now ON solid green?
Power/Status light blinking amber
10/100 link OK? (10 light or 100 light ON solid green?)
Is one of the link lights ON (solid green)?
Link lights OFF
Did these steps turn ON one of the link lights?
Check the print server’s I/O status
Can you print a Jetdirect configuration page?
Configuration page prints?
Configuration page does not print
Error messages
03 LAN Error: EXTERNAL LOOPBACK
08 LAN Error: INFINITE DEFERRAL
11 LAN Error: RETRY FAULTS
12 LAN Error: NO LINKBEAT
Resetting the 310x print server to factory defaults (cold reset)
Interpreting the configuration page
General information
USB port information
Network statistics
TCP/IP protocol information
IPX/SPX protocol information
Novell/NetWare protocol information
AppleTalk protocol information
DLC/LLC protocol information
Error messages
Browse hp.com
Glossary
Appendix A Specifications and regulatory information
HP LaserJet 3300 series product
HP LaserJet 3300 series product specifications
Laser safety statement
FCC regulations
Declaration of Conformity
Canada DOC regulations
Laser statement for Finland
Korean EMI statement
Japan VCCI Class B regulations
HP LaserJet 3330 fax
HP LaserJet 3330 product fax specifications
FCC Part 68 Requirements (US)
Telephone consumer protection act (US)
IC CS-03 requirements
Regulatory information for EU countries
HP Jetdirect 310x print server
HP Jetdirect 310x print server specifications
FCC compliance
Declaration of Conformity
Australia
Canada
Japan VCCI Class 1 regulations
Korean EMI statement
Chinese safety statement
Environmental product stewardship program
Protecting the environment
Ozone production
Energy consumption
Toner consumption
Paper use
Plastics
HP LaserJet printing supplies
HP printing supplies returns and recycling program information
US returns
Non-US returns
Paper
Material restrictions
Material safety data sheets
Extended warranty
Spare parts and consumables availability
For more information
HP LaserJet 3300 series product battery
Appendix B Warranties and licensing
HP software license agreement
HP limited warranty statement
Appendix C Service and support
Obtaining hardware service
To obtain hardware service
Returning the unit
Repackaging guidelines
Extended warranty
Service information form
Index
HP LaserJet 3300 Multifunction Printer series
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