The original might have been loaded upside down. In the ADF, load the original with the
narrow side forward and the side to be scanned facing up. See
Loading originals to copy or
If you are getting blank pages when scanning from the flatbed scanner, make sure the original
document is loaded correctly. Place the original document face down on the flatbed scanner
with the top left corner of the document located in the lower right corner of the glass.
The media might not meet Hewlett-Packard’s media specifications (for example, the media is
too moist or too rough). See
Product media specifications
for more information.
The toner might be out. See
HP LaserJet print cartridges
The tape might not have been removed from the print cartridge. See
HP LaserJet print