Is a voice messaging service interfering with the product
Do one of the following:
Discontinue the messaging service.
Get a phone line dedicated to fax calls.
Set the product to answer in manual mode. In manual mode, you must start the fax receive
Leave the product set to automatic mode and lower the rings-to-answer for the product to a
number less than the rings-to-answer for the voice mail (see
product will answer all incoming calls.