Fax
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hp LaserJet 3330mfp
fax guide
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.
Copyright Information
©
2001 Hewlett-Packard
Company
All Rights Reserved.
Reproduction, adaptations, or
translation without prior written
permission is prohibited except
as allowed under copyright
laws.
Part number C9126-90922
First edition, September 2001
Warranty
The information contained in
this document is subject to
change without notice.
Hewlett-Packard makes no
warranty of any kind with
respect to this information.
HEWLETT-PACKARD
SPECIFICALLY DISCLAIMS
THE IMPLIED WARRANTY OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE.
Hewlett-Packard shall not be
liable for any direct, indirect,
incidental, consequential, or
other damage alleged in
connection with the furnishing or
use of this information.
NOTICE TO U.S.
GOVERNMENT USERS:
RESTRICTED RIGHTS
COMMERCIAL COMPUTER
SOFTWARE: “Use, duplication,
or disclosure by the
Government is subject to
restrictions as set forth in
subparagraph (c) (1)(ii) of the
Rights in Technical Data Clause
at DFARS 52.227-7013.”
Safety Information
WARNING!
Potential Shock Hazard
Always follow basic safety
precautions when using this
product to reduce risk of injury
from fire or electric shock.
1
Read and understand all
instructions in the
electronic user guide.
2
Observe all warnings and
instructions marked on the
product.
3
Use only a grounded
electrical outlet when
connecting the
HP LaserJet 3330 product
to a power source. If you
do not know whether the
outlet is grounded, check
with a qualified electrician.
4
Do not touch the contacts
on the end of the
telephone cord or any of
the sockets on the
HP LaserJet 3330 product.
Replace damaged cords
immediately.
5
Never install telephone
wiring during a lightning
storm.
6
Unplug this product from
wall outlets and telephone
jacks before cleaning.
7
Do not install or use this
product near water or
when you are wet.
8
Install the product securely
on a stable surface.
9
Install the product in a
protected location where
no one can step on or trip
over the telephone line and
the telephone line will not
be damaged.
10
If the product does not
operate normally, see the
electronic user guide.
11
Refer all servicing
questions to qualified
personnel.
Information regarding FCC
Class B, Parts 15 and 68
requirements and other
regulatory requirements can be
found in the electronic user
guide.
Trademark Credits
Microsoft®, Windows®, and
Windows NT® are U.S.
registered trademarks of
Microsoft Corporation.
All other products mentioned
herein may be trademarks of
their respective companies.
Local country laws may prohibit
the use of this product outside
of the countries specified. It is
strictly forbidden by law in most
countries to connect
nonapproved
telecommunications equipment
(fax machines) to public
telephone networks.
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Contents
1 Setting up
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Connecting the product to a phone line . . . . . . . . . . . . . . . . . . . . . . . . 5
To connect the product to a phone line . . . . . . . . . . . . . . . . . . . . . 6
Connecting additional devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
To connect additional devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Specifying the fax settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
To enter text from the control panel. . . . . . . . . . . . . . . . . . . . . . . 10
To set the time and date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
To set the fax header. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Setting the answer mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
To set the answer mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting rings-to-answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Recommended rings-to-answer table . . . . . . . . . . . . . . . . . . . . . 13
To set the number of rings-to-answer . . . . . . . . . . . . . . . . . . . . . 13
Enabling answer ring patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
To enable answer ring patterns . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 Faxing (basic)
Loading originals to fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
To load fax documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
To send a fax to one recipient . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Changing the default contrast and resolution for outgoing faxes . . . . 16
To change the default contrast . . . . . . . . . . . . . . . . . . . . . . . . . . 16
To change the default resolution . . . . . . . . . . . . . . . . . . . . . . . . . 17
Deleting faxes from memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
To delete faxes from memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Sending faxes from the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
To send a fax from the software . . . . . . . . . . . . . . . . . . . . . . . . . 18
3 Faxing (advanced)
About speed-dial codes, one-touch keys, and group-dial codes . . . . 19
To program speed-dial codes and one-touch keys . . . . . . . . . . . 19
To delete speed-dial codes and one-touch keys . . . . . . . . . . . . . 20
To quickly program speed-dial codes or one-touch keys . . . . . . 21
To program a one-touch key for alternate long distance . . . . . . . 21
To manage group-dial codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
To program group-dial codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
To delete group-dial codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
To delete an individual from a group-dial code . . . . . . . . . . . . . . 23
To delete all phone book entries . . . . . . . . . . . . . . . . . . . . . . . . . 24
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Using dialing characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
To insert a pause or wait . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Inserting a dial prefix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
To set the dial prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Enabling an extension phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using manual dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
To use manual dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Printing the fax activity log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
To print the fax activity log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Changing the fax call report print times . . . . . . . . . . . . . . . . . . . . . . . 27
To set fax call report print times . . . . . . . . . . . . . . . . . . . . . . . . . 27
4 Troubleshooting
Is your fax set up correctly? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
What type of phone line are you using? . . . . . . . . . . . . . . . . . . . 29
Are you using a surge protection device? . . . . . . . . . . . . . . . . . . 30
Are you using a phone company voice messaging service?. . . . 30
Are you using an answering machine? . . . . . . . . . . . . . . . . . . . . 30
General fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Receiving fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Sending fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Accessing the electronic user guide . . . . . . . . . . . . . . . . . . . . . . . . . . 38
To access the electronic user guide from the
product software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
To access the electronic user guide from the
product CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
ENXC
Introduction 5
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